XTSNA Privacy Policy

At XTSNA, we believe that privacy is a fundamental human right. This Privacy Policy describes how XTSNA Inc. and its affiliates (collectively, "XTSNA") handle personal data, whether you interact with us on our websites, through XTSNA apps, or in person.

01 / Corporate Structure and Operational Responsibility

XTSNA Inc. operates as a global parent organization with a diverse portfolio of subsidiary products, services, and strategic partnerships. It is important to note that while these entities may operate under the XTSNA brand umbrella, many of our subsidiary products and partner services are managed and operated by independent entities or specialized divisions.

Operational Independence: XTSNA Inc. (the "Parent Company") provides the overarching technological framework and brand identity. However, the day-to-day operations, data processing activities, and direct user interactions of specific subsidiary products or partner services are the responsibility of their respective operators. The Parent Company does not directly manage the operational logistics or specific service delivery of these independent entities.

02 / Complaints and Dispute Resolution

We are committed to maintaining the highest standards of service across our entire ecosystem. If you have concerns, complaints, or feedback regarding any of our subsidiary products, partner services, or collaborative ventures, we provide a centralized channel for resolution.

Reporting Mechanism: For any complaints related to our subsidiary products or partners, please contact our dedicated compliance team at complaints@xtsna.com. Our team will review your submission and coordinate with the relevant operational entity to ensure a thorough investigation and appropriate resolution.

03 / Personal Data XTSNA Collects from You

We strive to collect only the personal data that we need. The personal data XTSNA collects depends on how you interact with XTSNA. When you create an XTSNA ID, apply for commercial credit, purchase and/or activate a product or service, or connect to our services, we may collect a variety of information, including identifiers, device information, contact information, and usage data.

04 / Cookies and Other Technologies

XTSNA’s websites, online services, interactive applications, and advertisements may use "cookies" and other technologies such as web beacons and pixel tags. These technologies help us better understand user behavior including for security and fraud prevention purposes, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches.

Control of Cookies: You can disable cookies in your browser settings. Please note that certain features of the XTSNA website may not be available once cookies are disabled.

05 / Third-Party Links and Services

XTSNA’s websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

06 / Children and Personal Data

We understand the importance of taking extra precautions to protect the privacy and safety of children using XTSNA products and services. Children under the age of 13, or equivalent minimum age in the relevant jurisdiction, are not permitted to create their own XTSNA IDs unless their parent provided verifiable consent or as part of the child account creation process.

07 / Global Data Transfers

XTSNA products and services connect you to the world. To make that possible, your personal data may be transferred to or accessed by entities around the world, including XTSNA-affiliated companies, to perform processing activities such as those described in this Privacy Policy in connection with your use of the products and services. XTSNA complies with laws on the transfer of personal data between countries to help ensure your data is protected, wherever it may be.

08 / Our Companywide Commitment to Your Privacy

To make sure your personal data is secure, we communicate our privacy and security guidelines to XTSNA employees and strictly enforce privacy safeguards within the company. If you have questions about XTSNA’s Privacy Policy or privacy practices, would like to contact our Data Protection Officer, or would like to submit a complaint, you can contact us at privacy@xtsna.com.