XTSNA Terms of Service

These Terms of Service ("Terms") govern your use of XTSNA’s websites, applications, and services (collectively, the "Services"). By using our Services, you agree to these Terms. Please read them carefully.

01 / Corporate Structure and Operational Responsibility

XTSNA Inc. operates as a global parent organization with a diverse portfolio of subsidiary products, services, and strategic partnerships. It is important to note that while these entities may operate under the XTSNA brand umbrella, many of our subsidiary products and partner services are managed and operated by independent entities or specialized divisions.

Operational Independence: XTSNA Inc. (the "Parent Company") provides the overarching technological framework and brand identity. However, the day-to-day operations, data processing activities, and direct user interactions of specific subsidiary products or partner services are the responsibility of their respective operators. The Parent Company does not directly manage the operational logistics or specific service delivery of these independent entities.

02 / Complaints and Dispute Resolution

We are committed to maintaining the highest standards of service across our entire ecosystem. If you have concerns, complaints, or feedback regarding any of our subsidiary products, partner services, or collaborative ventures, we provide a centralized channel for resolution.

Reporting Mechanism: For any complaints related to our subsidiary products or partners, please contact our dedicated compliance team at complaints@xtsna.com. Our team will review your submission and coordinate with the relevant operational entity to ensure a thorough investigation and appropriate resolution.

03 / Your Use of Our Services

You may use our Services only as permitted by these Terms and any applicable laws. Some of our Services allow you to download client software which may update automatically. So long as you comply with these Terms, we give you a limited, non-exclusive, non-transferable, revocable license to use the software, solely to access the Services.

You must not misuse our Services. For example, don’t interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations.

04 / Your XTSNA ID

You may need an XTSNA ID to use some of our Services. You are responsible for maintaining the confidentiality of your XTSNA ID and password, and for all activity that occurs under your XTSNA ID. We recommend that you use a strong password and enable two-factor authentication for your account.

XTSNA reserves the right to suspend or terminate your account if you violate these Terms or if we are required to do so by law.

05 / Content and Intellectual Property

All content on our Services, including text, graphics, logos, icons, images, and software, is the property of XTSNA Inc. or its content suppliers and is protected by international copyright and trademark laws. The compilation of all content on our Services is the exclusive property of XTSNA.

Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These Terms do not grant you the right to use any branding or logos used in our Services.

06 / User Content and Licensing

Some of our Services allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours.

When you upload, submit, store, send or receive content to or through our Services, you give XTSNA (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones.

07 / Modifying and Terminating our Services

We are constantly changing and improving our Services. We may add or remove functionalities or features, and we may suspend or stop a Service altogether. You can stop using our Services at any time, although we’ll be sorry to see you go. XTSNA may also stop providing Services to you, or add or create new limits to our Services at any time.

08 / Our Warranties and Disclaimers

We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we don’t promise about our Services.

OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, NEITHER XTSNA NOR ITS SUPPLIERS OR DISTRIBUTORS MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES. FOR EXAMPLE, WE DON’T MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SERVICES, THE SPECIFIC FUNCTIONS OF THE SERVICES, OR THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE SERVICES "AS IS".

09 / Liability for our Services

WHEN PERMITTED BY LAW, XTSNA, AND XTSNA’S SUPPLIERS AND DISTRIBUTORS, WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF XTSNA, AND ITS SUPPLIERS AND DISTRIBUTORS, FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICES (OR, IF WE CHOOSE, TO SUPPLYING YOU THE SERVICES AGAIN).

10 / Force Majeure

XTSNA shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials.

11 / About These Terms

We may modify these Terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the Terms regularly. We’ll post notice of modifications to these Terms on this page.

If you have any questions about these Terms, please contact our legal department at legal@xtsna.com.